Privacy Policy
Last updated: 5 May 2026
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email, phone number)
- Property details (postcode, house type, heating setup)
- Payment information (processed securely via Stripe)
- Any messages or enquiries you send through our forms
How We Use Your Information
We use the information we collect to:
- Provide accurate heating quotes and consultations
- Process transactions and manage your installation
- Communicate with you about your project and our services
- Measure website enquiries, quote journeys, and advertising performance where analytics cookies are accepted
- Comply with legal and regulatory requirements (e.g., Gas Safe)
Third-Party Services
We use trusted third-party services to help us operate our business:
- Stripe: For secure payment processing. We do not store your full credit card details.
- EmailJS: For sending and receiving form submissions and quote details.
- Vercel: For hosting, deployment, website analytics, and performance monitoring.
- Google Analytics and Google Ads: For website measurement and conversion tracking where analytics cookies are accepted.
- Microsoft Clarity: For website behaviour insight where analytics cookies are accepted.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate personal information
- Request deletion of your personal information
- Object to or restrict processing of your personal information
Contact Us
If you have any questions about this Privacy Policy, please contact us through our website.